Return Policy

Return Policy (May 26,2019)

We/ Our Business Partners / Sellers have a simple return policy under which you can return a product received by you in a damaged or defective condition from the Business Partner / Seller. In case of categories like Apparel and Footwear, the return policy is also applicable if the product does not fit you due to a size mismatch.

There is a 48 hours return policy for Digital, Electronics & Appliances products and 5 Days return policy for Non-Digital product category(i.e. Lifestyle, Clothing, Home Textile, Kitchen & Dining, Home Decor items) which means that you can request a return of the product of Digital category within 48 hours of receiving the product and request a return of the product of non-Digital category within 5 Days of receiving the product . Plus, the product to be returned must reach our Business Partner's / Sellers' address within a maximum of 10 working days from the date of delivery to you.

For some products we have different return time, the time will be reflacted on the product page and/or in your order section. Some products are not returnable and that will also be reflacted on product page and/or order page.

We / Our Business Partner / Seller retain the right to examine whether the returned product is defective and/or damaged. In case the returned product is not defective or damaged, the customer will be informed about the same and the product as received will be returned to the shipping address of the customer or may not be accepted return to warehouse and/or seller location.

In case the returned product is eligible for a replacement, We/ Our Business Partner / Seller will send the replacement to the same shipping address of the customer, subject to the availability of the stock of the product.